Our Solutions

Together, Driving Digital Transformation in the Public Sector

A pioneer in implementing digital public-sector processes across Brazil, Softplan engineers technology that brings measurable speed, transparency, and efficiency to every level of government — so citizens feel the difference in their daily lives.

What We Offer

Three Verticals, One Purpose

From roadway inspection to courtroom case management, every Softplan solution is purpose-built for government — reducing bureaucratic friction, unlocking data-driven decisions, and making public services work better for the people who depend on them.

Infrastructure & Construction

End-to-end digital management for highway concessions, public works contracting, and road revenue collection — giving agencies real-time visibility over every reais of capital expenditure.

  • SIDER — Road Inspection & Monitoring
  • SIDER — Highway Maintenance & Operations
  • SIDER — Revenue & Fee Management
  • SIDER — Budgets, Costs & Contracts
  • Obras.gov — Licensed Construction System
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Digital & Administrative Processes

Replace paper-heavy workflows with intelligent, auditable digital flows — covering government process automation, environmental licensing, co-financed project management, and institution-wide document governance.

  • Solar BPM — Government Process Automation
  • GPLA — Environmental Licensing Management
  • SAFF — Co-financed Project Management
  • 1Doc — Administrative Process Management
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Justice & Legal

The SAJ platform powers public defenders, state attorneys, prosecutors, and full court systems — accelerating case resolution and bringing transparency to every stage of Brazil's justice process.

  • SAJ — Public Defenders
  • SAJ — State Attorneys (Ministério Público)
  • SAJ — State & Municipal Prosecutors
  • SAJ — Courts of Justice
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Infrastructure & Construction

Smarter Management of Roads, Works & Public Assets

Infrastructure spending is one of the largest line items in any government budget — and one of the most complex to control. Softplan's SIDER platform gives highway authorities, concession managers, and public works departments an integrated command layer over every phase: inspection, maintenance scheduling, cost control, and revenue enforcement.

The Obras.gov licensed system extends that coverage to federal and state construction contracting, embedding transparent procurement workflows and real-time budget tracking directly into existing government infrastructure.

  • Unified dashboard across hundreds of highway kilometres — inspections, defects, work orders, and SLA compliance in one view.
  • Automated revenue reconciliation cuts leakage in toll and fee collection, recovering funds that previously went untracked.
  • Contract cost control with deviation alerts keeps public works on budget and on schedule, reducing scope creep before it escalates.
  • Full audit trail for every transaction, supporting compliance with TCU and state audit bodies without manual report preparation.
R$ 1.3B
in revenue recovered through SIDER road inspection enforcement
R$ 648B
in contracts managed across our construction & works solutions
SIDER

Road Inspection & Monitoring

Mobile and web-based tooling for field inspectors to log pavement conditions, safety hazards, and compliance failures in real time. GPS-tagged records feed directly into maintenance planning — cutting the gap between detection and remediation.

Mobile field capture GPS evidence tagging SLA enforcement Analytics dashboards
SIDER

Highway Maintenance & Operations

Planned and corrective maintenance workflows tied to asset lifecycle data. Enables agencies to prioritise interventions by criticality and cost, optimise contractor dispatching, and demonstrate fiscal responsibility to oversight bodies.

Asset lifecycle tracking Contractor management Preventive scheduling TCU-ready reporting
SIDER

Revenue & Fee Collection Management

End-to-end control of toll collection, fines, and concession fees. Automated reconciliation between ANTT/DNIT data, financial systems, and audit records — reducing manual effort and closing the revenue gaps that manual processes miss.

Automated reconciliation Fine tracking Concession billing Revenue analytics
SIDER / Obras.gov

Budgets, Costs & Construction Contracts

From engineering estimate to final measurement, manage the full financial lifecycle of public works. The Obras.gov licensed module integrates with federal procurement rules, providing a standardised, transparent contracting environment for any government level.

SINAPI/SICRO integration Budget deviation alerts Measurement tracking e-procurement ready
Digital & Administrative Processes

From Paper Files to Fully Digital Government Workflows

Government institutions process millions of documents, licences, and administrative decisions each year — many still trapped in physical files, siloed spreadsheets, or legacy email chains. Softplan's process management suite replaces that friction with structured, traceable digital flows that anyone with authorisation can access, advance, or audit in seconds.

Whether you're automating cross-department approvals, managing the complexity of environmental licensing, controlling co-financed international projects, or centralising all institutional documents in a compliant repository, there is a targeted Softplan module designed specifically for that challenge.

  • Citizen-facing processes — licence applications, permit requests, formal appeals — handled entirely online, reducing in-person queues and wait times dramatically.
  • Configurable BPM engine adapts government workflows without expensive custom development for each new regulatory requirement.
  • Environmental licensing timelines reduced from months to weeks through automated routing, document validation, and multi-agency coordination.
  • Full LGPD compliance posture — data classification, retention controls, and access logs built into every workflow from day one.
Solar BPM

Government Process Automation

A low-code BPM platform built exclusively for government institutions. Model, deploy, and continuously improve administrative processes — from internal approval chains to complex multi-agency workflows — without dependency on IT for every change.

Low-code process modelling Multi-agency routing Electronic signatures Real-time SLA tracking
GPLA

Environmental Licensing Management

Specifically designed for environmental agencies, GPLA digitises the entire licensing journey: application intake, technical analysis, inter-agency consultation, public hearings, and licence issuance. Built-in traceability satisfies IBAMA and SINAFLOR requirements out of the box.

IBAMA integration Inter-agency consultation Public hearing records Geo-referenced mapping
SAFF

Co-financed Project Management

Governments managing programmes funded by international organisations or federal transfers face reporting demands that standard ERP systems weren't built for. SAFF brings structured financial control, physical progress tracking, and compliance reporting tailored to World Bank, IDB, and BNDES-style accountability frameworks.

Multi-funder reporting Physical–financial tracking Procurement compliance Disbursement control
1Doc

Administrative Process & Document Management

A unified digital document and process management system for government institutions of any size. 1Doc handles official correspondence, internal memos, formal protocols, and archival obligations — giving teams a single, searchable source of truth across every department.

Digital protocol & receipt Full-text search Access role management LGPD-compliant archive
Justice & Legal

SAJ — The Platform Behind Brazil's Justice System

Access to justice is a constitutional right — but the machinery that delivers it has historically been overwhelmed by caseloads, paper records, and disconnected systems. SAJ changes that. Used by courts, public defenders, state attorneys, and prosecutors across the country, SAJ is the most widely adopted legal process management platform in Brazilian public justice.

Each SAJ module is tailored to the specific legal mandate and workflow of its institution — from the criminal case management needs of a court of justice to the social vulnerability case tracking that a public defender's office requires. All share a common data architecture that enables inter-institutional coordination where the law requires it.

  • Faster case throughput — automated distribution, deadline alerting, and electronic hearing records cut processing times at every phase of litigation.
  • Full CNJ-compliant data architecture, generating the statistical reports required by the National Justice Council automatically from operational data.
  • Citizen-facing portals allow defendants, complainants, and their lawyers to track case status and receive notifications — without a phone call or in-person visit.
  • AI-assisted tools (built into the platform) surface relevant precedents, flag anomalies, and support legal drafting — reducing the cognitive load on overstretched legal professionals.
SAJ

Public Defenders (Defensorias)

Case management for public defenders handling criminal, civil, family, and consumer matters for citizens who cannot afford private counsel. Includes client intake, social vulnerability assessment, case assignment, and service history — all in a secure, role-separated environment.

Client intake & vulnerability scoring Case history unified view Hearing scheduling DPEN reporting
SAJ

State Attorneys (Ministério Público)

Investigative inquiry management, prosecutorial case tracking, and institutional oversight workflows for federal and state prosecutors. Enables coordinated action across specialised units — criminal, civil, environmental, and consumer protection — with a single case-file view across promoters and procurators.

Inquiry management Multi-unit coordination Digital evidence management CNMP statistical reports
SAJ

State & Municipal Prosecutors (Procuradorias)

Legal representation management for state and municipal attorneys defending government interests in litigation, providing legal opinions, and supporting administrative oversight. Integrates with court systems for automatic movement updates — eliminating the need for manual monitoring of hearing schedules.

Litigation portfolio management Legal opinion drafting Court PJe integration Risk exposure dashboards
SAJ

Courts of Justice (Tribunais)

Full judicial case management for first and second instance courts, from case filing and distribution through sentencing and appeals. SAJ Tribunais supports electronic hearings, digital sentencing, automated publication to the DOJ, and the statistical reporting that the CNJ mandates from every court in Brazil.

First & second instance Electronic hearings PJe / MNI integration CNJ Justiça em Números
Artificial Intelligence

AI That Works Within the Constraints of Government

Commercial AI products weren't designed for legal frameworks, data sovereignty requirements, or the accountability standards that govern public institutions. Softplan's AI layer is — built natively into our platforms, operating on your data, under your compliance posture.

We don't bolt AI on top. Intelligence capabilities are embedded at the workflow level, surfacing insights exactly where a decision-maker or case officer needs them — not in a separate application they have to remember to consult.

From predictive maintenance on highway infrastructure to automated legal precedent analysis in SAJ, our AI roadmap is shaped by the operational realities of Brazilian public service.

⚖️
Legal Precedent & Document Analysis

Automatically surfaces relevant case law, identifies procedural inconsistencies, and assists legal drafting in SAJ — reducing the time legal professionals spend on information retrieval by a significant margin.

🛣️
Predictive Infrastructure Maintenance

Models degradation curves for road surfaces and assets based on inspection history and traffic load data — enabling maintenance teams to intervene before failures occur rather than reacting to them.

📋
Process Bottleneck Detection

Process mining algorithms continuously analyse workflow execution data to identify where administrative processes stall, which teams face capacity constraints, and where rule changes would have the highest impact on throughput.

🔎
Intelligent Document Classification

Automatically categorises incoming documents in 1Doc and Solar BPM, routing them to the correct workflow and tagging metadata — eliminating manual classification as a bottleneck for high-volume government registries.

Implementation Approach

How We Deliver Transformation

Adopting new technology in government is never just a software project — it's an organisational change effort. Our delivery model is designed to maximise adoption, minimise disruption, and build lasting internal capability.

1

Diagnostic & Scoping

We map current processes, pain points, and data flows with key stakeholders — producing a transformation blueprint grounded in operational reality, not assumptions.

2

Solution Design

Using our platform capabilities as building blocks, we configure workflows, integrations, and access structures to match your institution's specific legal mandate and operational structure.

3

Phased Implementation

Delivery in controlled phases reduces risk. Early adopter teams go live first, generating real usage data that shapes the subsequent rollout — keeping surprises small and learnings fast.

4

Training & Change Management

Role-specific training programmes, embedded super-user networks, and change communication plans ensure your teams adopt the system confidently — not reluctantly.

5

Continuous Improvement

Post-go-live, our Customer Success team monitors platform health, usage patterns, and outcomes — proactively recommending configuration adjustments and new capabilities as your needs evolve.

Why Softplan

The Difference 30 Years in Government Technology Makes

Generic enterprise software adapted for the public sector isn't the same as software built for it from day one. Here's what that distinction means in practice.

The Generic Enterprise Alternative

  • Built for private-sector workflows — adapted for government through costly customisation that creates fragile, hard-to-maintain configurations.
  • Compliance with Brazilian regulatory requirements (CNJ, TCU, LGPD, SINAFLOR) handled through manual workarounds or additional middleware.
  • Implementation timelines extend as the integrator discovers edge cases the platform wasn't designed to handle.
  • Support teams with no background in Brazilian public administration — escalations require lengthy context-setting before a resolution is even scoped.
  • Roadmap driven by largest private-sector clients — government-specific needs compete poorly for feature prioritisation.
  • Licence models and procurement paths not calibrated to government budget cycles or public contracting law requirements.

The Softplan Approach

  • Purpose-built for Brazilian public institutions across federal, state, and municipal levels — no translation from private-sector logic required.
  • Native compliance with CNJ, TCU, LGPD, ANTT, and environmental regulation frameworks — maintained proactively as legislation evolves.
  • Validated implementation methodology refined across hundreds of government deployments — fewer surprises, faster time to value.
  • Support and Customer Success teams who speak your institution's language — whether that's a Tribunal de Justiça or a state highways department.
  • Product roadmap governed entirely by public-sector needs — government clients are the only clients, so their priorities always come first.
  • Procurement support aligned to Lei 14.133 and direct contracting frameworks, with complete technical documentation for every licensing modality.
Lives Transformed by Technology

Six Institutions. Thousands of Lives Changed.

Digital transformation in the public sector isn't an abstract metric — it's a child whose environmental licence was issued before the deadline. It's a citizen who received legal aid without waiting months. Watch how real public institutions used Softplan to change what's possible for the people they serve.

Episode 1 — Infrastructure

How a State Highway Agency Cut Inspection Backlogs by 60%

A mid-sized Brazilian state deployed SIDER across its entire managed road network — see how real-time inspection data transformed their maintenance response times and recovered millions in previously untracked toll revenue.

Episode 2 — Justice

A Public Defender's Office That Now Serves Three Times as Many Clients

With SAJ Defensorias, a state public defender's office replaced paper case files with a fully digital workflow — reducing per-case administrative time and allowing the same team to extend legal aid to citizens who had previously been turned away.

Episode 3 — Licensing

Environmental Licences Issued in Weeks, Not Months

An environmental secretariat using GPLA saw average licensing turnaround fall from over 90 days to under 30 — without compromising technical review depth. Businesses got faster answers, and the agency built a credible digital audit trail for every decision.

Episode 4 — Courts

A Court That Cleared Its Backlog Without Hiring New Judges

SAJ Tribunais gave a state court system the analytical tools to identify and prioritise the oldest cases. Automated case distribution and digital hearings freed up time that went directly into clearing a five-year-old backlog.

Episode 5 — Process Automation

Zero Paper: A Municipal Secretariat Goes Fully Digital

Using 1Doc and Solar BPM, a municipal secretariat eliminated physical document handling entirely. Every protocol, approval, and inter-department communication now leaves an auditable digital trail — and citizens can track their requests online.

Episode 6 — Co-financed Projects

International Funding, Zero Compliance Failures

A state government managing a major World Bank–funded infrastructure programme used SAFF to satisfy rigorous disbursement and fiduciary reporting requirements — maintaining a flawless compliance record across four years of programme execution.